Delete your account and data
You can delete your Hazard Heights account and everything attached to it at any time. There are two ways.
In the game
Open Settings → Account → Delete account. You will be asked to confirm. This is immediate and cannot be undone.
By email
If you no longer have the game installed, email privacy@hazardheights.com from the address linked to your account, or tell us the display name you used. Requests are handled within 30 days.
What gets deleted
- Your account and any linked Apple or Google identifier
- Level progress, scores, experience, coins and unlocked blocks
- Your display name and all leaderboard entries
What is kept, and why
- Purchase records, where tax or accounting law requires them to be retained. These are kept without your gameplay data attached.
- Anonymised, aggregated statistics that cannot be traced back to you.
Deleting your account does not cancel a purchase or trigger a refund — refunds are handled by Apple or Google.